Privacy Notice
Effective Date: 1/1/2026
Travel & Cruise Desk values your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and share your personal data when you visit our website, engage in our services, or communicate with us. By using our services, you consent to the practices described in this notice.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:Book travel services through us (for example, your name, contact details, and payment information)Register for events or promotionsCommunicate with us via email, phone, or through our websiteWe may also automatically collect technical data, such as your IP address, browser type, and browsing behavior on our site, to improve your experience and the functionality of our website.
2. How We Use Your Information
We use your personal information to:Process your travel bookings and provide the services you requestCommunicate with you regarding your bookings, services, and special offersPersonalize your experience on our websiteComply with legal requirements and protect our rights
Limited Use for Service Improvement and Promotions:
We may use a limited amount of your information to improve our services, request feedback, and promote travel through platforms such as Google and marketing tools provided by Signature Travel Network. This may include displaying personalized ads or analyzing service trends, while maintaining appropriate safeguards to protect your privacy.
3. Information Sharing
We do not sell your personal information. However, we may share your data with:
Travel suppliers: Airlines, hotels, tour operators, and other providers necessary to fulfill your bookings
Service providers: Companies that support our business operations, such as payment processors or marketing platforms
Legal obligations: When required by law or necessary to protect our rightsAll third parties are expected to protect your information and use it only for the specific purposes for which it was shared.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:Access the personal information we hold about youRequest corrections to inaccurate or incomplete informationRequest deletion of your personal data, subject to legal requirementsOpt out of receiving marketing communicationsTo exercise these rights, please contact us using the information below.
6. Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
7. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we become aware of such data, we will take steps to delete it.
8. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Updates are effective immediately upon posting. Continued use of our services indicates acceptance of any changes.
9. Use of Artificial Intelligence (AI)
Travel & Cruise Desk may use artificial intelligence (AI) tools to support our internal operations and enhance the service we provide to our clients.These tools may assist with tasks such as drafting communications, organizing travel information, or supporting itinerary development. However, all recommendations, decisions, and client communications are reviewed and personalized by a professional travel advisor.We are committed to protecting your privacy. Sensitive personal information, such as passport details, financial information, or other highly confidential data, is not intentionally entered into AI tools unless appropriate safeguards are in place.Some AI tools may be operated by third-party providers. When used, any data processed through these tools is subject to the applicable privacy and security practices of those providers.Travel & Cruise Desk does not rely solely on AI for travel advice or decision-making and takes reasonable steps to ensure the accuracy and appropriateness of all information shared with clients.Our approach to technology is guided by our commitment to personalized service, professional expertise, and long-term client relationships.
10. Contact Us
If you have questions about this Privacy Notice or how your information is handled, please contact us:
Travel & Cruise Desk
601 First Street, Suite B
Lake Oswego, OR 97034
Phone: (503) 636-5684
Email: info@travelcruisedesk.com