1. Information We Collect

We may collect information that you provide directly to us when you submit forms, request quotes, sign up for newsletters, communicate with our team, or authorize us to make travel arrangements on your behalf. Depending on the nature of your trip, this information may include:

• Name, address, email address, telephone number, and preferred contact details.
• Travel preferences, destinations, dates, traveler names, and special requests.
• Passport details, date of birth, known traveler numbers, loyalty accounts, and other information required to complete reservations.
• Payment-related information when needed to process deposits or final payments, though payment handling may also occur through supplier or merchant platforms.

2. How We Use Information

We use personal information to provide travel planning and support services, including researching options, preparing itineraries, making reservations, communicating updates, supporting you before and during travel, and following up after your trip.

We may also use information to respond to inquiries, maintain client records, send requested marketing or newsletter communications, improve our website and services, and meet legal, regulatory, or accounting obligations.

3. When Information Is Shared

In order to plan and operate travel, we may share relevant information with suppliers and service providers such as airlines, cruise lines, hotels, tour operators, transfer companies, travel insurance partners, and payment processors. We share only the information reasonably necessary to complete or support the services requested.

We may also share information with trusted technology or communications providers who assist with website operations, form handling, email delivery, or analytics, subject to their own service and security practices.

4. Website Forms, Cookies & Analytics

Like many websites, our site may use cookies, embedded tools, and analytics services to understand traffic patterns, improve functionality, and support marketing efforts. Third-party services embedded on our site may also place their own cookies or collect limited technical information according to their own privacy practices.

If you choose to submit an inquiry, request form, feedback form, or newsletter sign-up, the information you provide will be used for the purpose for which it was submitted and may be stored in the related platform used to receive and manage that submission.

5. Marketing Communications

If you subscribe to our newsletter or otherwise opt in to receive marketing communications, we may send you travel inspiration, offers, updates, and other agency news. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.

6. Data Security

We use reasonable administrative, technical, and operational safeguards to protect personal information from unauthorized access, misuse, or disclosure. However, no method of transmission or electronic storage can be guaranteed to be completely secure, and you acknowledge that sharing information online carries some inherent risk.

7. Retention & Access

We retain information for as long as reasonably necessary to provide services, maintain business records, comply with legal requirements, resolve disputes, and support future travel planning. If you would like to request access to, correction of, or deletion of information we maintain about you, please contact our office and we will review the request in light of applicable obligations and recordkeeping requirements.

8. External Links

Our website may include links to third-party websites, publications, supplier pages, and tools. Once you leave our website, the privacy practices of those external sites are governed by their own notices and policies, not ours. We encourage you to review them directly.

9. Contact Us

If you have questions about this notice or about how information is handled in connection with your travel planning, please contact Travel & Cruise Desk through our contact page, by email, or by phone at (503) 636-5684.