Privacy Notice

Effective Date: 1/1/2024

Travel & Cruise Desk values your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, and share your personal data when you visit our website, engage in our services, or communicate with us. By using our services, you consent to the practices described in this notice.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Book travel services through us (e.g., your name, contact details, payment information).
Register for events or promotions.
Communicate with us via email, phone, or through our website.

We may also automatically collect technical data, such as your IP address, browser type, and browsing behavior on our site, to improve your experience and the functionality of our website.

2. How We Use Your Information

We use your personal information to:

Process your travel bookings and provide the services you request.
Communicate with you regarding your bookings, services, and special offers.
Personalize your experience on our website.
Comply with legal requirements and protect our rights.

Limited Use for Service Improvement & Promotions: We may use a limited amount of your information to improve our services, request feedback, and promote travel through platforms such as Google and marketing tools provided by the Signature Travel Network. This may include displaying personalized ads or analyzing service trends, but rest assured that we do so in a manner that protects your privacy.

3. Information Sharing

We do not sell your personal information. However, we may share your data with:

Travel suppliers: These include airlines, hotels, and tour operators to fulfill your booking requests.
Service providers: These are the people who assist us with our business operations, such as payment processors or marketing platforms.
Legal obligations: If required by law, we may disclose your information to government authorities or other third parties.

All third parties with whom we share your data are required to protect your information and use it only for the specific purpose for which it was shared.

4. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal data, subject to certain legal requirements.
Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our site.

7. Children's Privacy

Our services are not directed at children under 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be effective immediately upon posting the updated notice on our website. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.